At AAUTOSPARE, we are committed to delivering automotive spare parts safely, efficiently, and on time to customers worldwide. This Shipping Policy outlines our procedures, timelines, and responsibilities related to order dispatch and delivery.
1. Order Processing
- Orders are processed only after payment confirmation as per agreed terms.
- Standard processing time is 1–3 business days, depending on stock availability.
- Bulk or special orders may require additional processing time.
- Customers will receive confirmation once the shipment is dispatched.
2. Shipping Coverage
AAUTOSPARE ships both domestically within India and internationally worldwide.
We serve workshops, fleet operators, distributors, and trading companies across multiple continents through reliable logistics partners.
3. Shipping Methods
- Shipments are arranged through trusted courier services, freight forwarders, or cargo carriers.
- Delivery method (Air Freight, Sea Freight, Express Courier, etc.) is selected based on order size, urgency, and customer preference.
- Shipping terms may follow agreed Incoterms (EXW, FOB, CIF, etc.).
4. Estimated Delivery Time
Delivery timelines vary based on destination and shipping method:
- Domestic (India): 3–7 business days
- International Express Shipments: 5–10 business days
- Air Freight / Sea Freight: As per transit schedule and customs clearance
Please note: Delivery timelines are estimates and may be affected by customs procedures, local regulations, holidays, or unforeseen logistics delays.
5. Shipping Charges
- Shipping costs are calculated based on weight, volume, destination, and shipping method.
- Charges will be clearly communicated before order confirmation.
- Import duties, taxes, and customs charges (if applicable) are the responsibility of the buyer.
6. Export Documentation
For international shipments, AAUTOSPARE provides necessary export documentation, including:
- Commercial Invoice
- Packing List
- Bill of Lading / Airway Bill
- Certificate of Origin (if required)
Buyers are responsible for compliance with their country’s import regulations.
7. Customs & Import Duties
- International customers are responsible for customs clearance in their country.
- Any import duties, VAT, or local taxes must be paid by the buyer.
- AAUTOSPARE is not liable for delays caused by customs authorities.
8. Packaging & Safety
- All spare parts are securely packed to prevent damage during transit.
- Special export-grade packaging is used for international shipments.
- Each order undergoes quality verification before dispatch.
9. Shipment Tracking
- Tracking details will be shared once the shipment is dispatched (where applicable).
- Customers can contact our support team for shipment updates.
10. Damaged or Lost Shipments
- Any damage or shortage must be reported within 3–5 working days of receipt.
- Customers must provide photographs and supporting details for investigation.
- Claims will be processed in coordination with the shipping carrier.
11. Force Majeure
AAUTOSPARE is not responsible for delays caused by events beyond our control, including natural disasters, transportation strikes, government restrictions, or other unforeseen circumstances.
12. Contact Us
For any shipping-related inquiries, please contact:
AAUTOSPARE
India
Email: [Your Email Address]
Phone: [Your Contact Number]